Barbara Pereira

You can add multiple leads, contacts, and opportunities to Sell by importing a CSV (Comma Separated Values) file with customer data. If you prefer, there is also the option to import leads, contact...

After the administrator completes the initial setup of the Web Widget (classic) components in the Admin Center and collaborates with the developer to add the Web Widget (classic) to the website, he...

As described in Choosing email addresses to use for receiving support requests, you can receive support requests to an external email address (instead of a Zendesk Support email address) . To do th...

When Zendesk Support is set up, you receive a related email address: support@yoursubdomain.zendesk.com. Emails received at this address become tickets. You can provide your users with alternate ema...

Use this article to get answers to some frequently asked questions about Zendesk Explore.   The questions in this article are general questions and questions related to activating Explore and billi...

What are the differences between Explore and Insights? And between Explore Lite and Explore Professional? Read the Explore Compare Versions for an excellent comparison between Explore Lite, Explore...

Pergunta O que devo fazer se houver eventos duplicados no meu calendário do Zendesk Sell e no meu calendário externo? Por que vejo dois eventos do mesmo calendário? Por que tenho reuniões duplicada...

Pergunta Existe uma versão de avaliação do Zendesk Explore que eu possa analisar antes de adquirir um plano? Responder Sim, você pode iniciar uma avaliação de 14 dias do Explore Professional seleci...

Pergunta Como posso convidar meu colega para um compromisso no Sell? Posso criar compromissos em nome de outro usuário? Posso reatribuir meus compromissos a outro vendedor? Responder Se você não in...

Question What happens to email conversations in Sell between a seller and a customer if the seller leaves and the email is disconnected from Sell? Can I keep historic email conversations on Sell if...