Support

Apps and Integrations

• Como posso resolver problemas de inscrição?
• Understanding, installing and configuring the Slack integration for Zendesk Support
• Creating conditional ticket fields

Business rules

• Creating views for ticket workflow management
• Sobre gatilhos e como eles funcionam
• About standard Zendesk Support triggers

Tickets and Users

• Creation of organizations
• Viewing all events on a ticket
• Best practices for removing agents

Channels

• Advanced Web Widget Customization (Classic)
• Forwarding incoming emails to Zendesk Support
• Adding support addresses for users to submit tickets